About Us

Susan Scott, ABC, is an award-winning communications professional and writer, based in Oshawa, with more than 15 years experience. Her proven ability to both listen to her clients to better understand their needs and provide the best advice to help them communicate successfully to their audiences make her a trusted advisor and partner.

In her business, Full Circle Communications, Susan counsels and advises corporate and business leaders and executives, public sector and charitable organizations and non-profits. She creates clear, consistent messages so clients communicate with one voice either face-to-face, in print or broadcast, and on the web.

Susan has a bachelor of applied arts in journalism from Ryerson University. Her background includes work as a journalist for three newspapers, corporate communications experience in health care, health care fundraising, post-secondary education and the public sector.

Susan’s work has won awards from IABC and the Health Care Public Relations Association of Canada.

She has achieved the professional designation, Accredited Business Communicator (ABC) from the International Association of Business Communicators and is an active member of this organization.


What’s an ‘ABC’ and what does it mean for our clients?

ABC is accredited business communicator, a professional designation given by the International Association of Business Communicators. Susan Scott has been a member of IABC for 10 years and, in 2006 achieved the ABC designation after completing a rigorous process that included submitting and being judged on two communications-related projects, plus successfully completing both a written and an oral exam.  IABC accreditation is a globally-recognized professional development program that offers communicators a way of demonstrating their ability to think and plan strategically and provide clients with essential skills for both internal and external communications projects.

Website: AWEBthatWORKS.com & citrus